FAQ

 How can I contact you? 

Either use the contact tab at the top right of this page (I will receive a message immediately) Or send me an email: oliviajoystudio@gmail.com

Return/Exchange Policy

I try my best to choose photographs that accurately represent the original art. If you receive a piece of work and you are unsatisfied with the appearance OR if you receive a damaged package please let me know within 7 days. All options will be discussed to determine if a replacement or refund is the best solution.

I signed up to receive your newsletter but haven't received a single email? 

Check your spam folder! Or add oliviajoystudio@gmail.com to your contacts to prevent further emails from going directly to spam. I send out exclusive collections and coupons so you don't want to miss any more! 

The piece I was eyeing is sold out, do you make prints?

No I do not make prints of my work. If there was something on the site that you absolutely loved please send me a message with the title of the artwork and I will work with you to make a piece with similar colors and composition! 

Do you have video tutorials or teach workshops? 

I have a series of online classes that cover my entire process. Find them on Vimeo!  

How long will it take for my painting to arrive? 

I get orders packed and shipped as quickly as I can. Please allow 7-10 days for U.S. destinations. If you need expedited shipping please send me a message and I will work with you to get your artwork to you in time!

Looking for minis or foil maps? 

All available Mini Masterpieces and Foil World Maps can be found exclusively on my Etsy shop.

Looking for gold leaf Michigan pieces? 

Due to popularity of this collection I don't have time to keep inventory updated online. The Michigan pieces are available exclusively at shows. If you saw me at a show and saw a MI piece you wanted it could still be available so send me a message or email and I am happy to show you any Michigan pieces I have available.